FAQ

 

1. When will my order arrive?

Your order will be delivered within  days. You can track your shipment using the tracking number provided in your email.

2. How can I track my order?

Once your order is shipped, we will send you a tracking link via email or SMS. You can also check the status in your account under "Order History."

3. Do you offer free shipping?

Yes, we offer free shipping on orders over [X] USD. For orders below this amount, shipping costs will be calculated at checkout.

4. Can I return or exchange an item?

Absolutely! We accept returns and exchanges within [X] days of delivery. The item must be unused and in its original packaging.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay. Some local payment options may also be available.

6. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping fees and delivery times vary depending on your location.

7. How do I contact customer support?

You can reach our support team via email ([your email]), live chat, or phone at [your number] during business hours.

8. Do you have a physical store?

We are an online-only store, but we guarantee fast shipping and easy returns to make your shopping experience hassle-free.

9. How can I cancel or change my order?

You can cancel or modify your order within [X] hours of placing it by contacting our support team. After that, the order may already be processed.

10. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive discounts and special offers.